Dunkin' Donuts has it out for me. I'm convinced.
First, my city's Stop & Shop got rid of its in-store Dunkin' Donuts.
I found this out when I went food shopping on Saturday and discovered that it was being replaced with a Starbucks.
Disappointment. Betrayal. Denial.
Fine. I'll get my Coffee Coolatas at the Dunkin' Donuts across the street, I thought. (Incidentally, am I the only person who still drinks Coffee Coolatas? I know they're sooooo 10 year ago.)
So after I had finished my food shopping - Coolata free - I drove over to the Dunkin' Donuts across the street, waited in the drive-thru line for about 10 minutes (while ice cream melted in my shopping bags)... and was unceremoniously informed that their Coolata machine was broken.
Then on Sunday, on the way back from our New England Mamas meet-up, I was again craving my Coolata fix.
There was soon a sign on the highway indicating that we could find a Dunkin' Donuts off the next exit.
Of course, the Dunkin' Donuts was about 5 miles off the highway - which seems like 20 miles when you have no clue where you're going.
But we finally made it there, and again waited in a long drive-thru line... only to be told that their Coolata machine was broken.
Double grrr. Methinks that if these Coolata machines are having a hard time keeping up with my demand, maybe Dunkin' Donuts should address the situation.
Anyway, I was still determined to Run on Dunkin' so I made my Mom take the next exit that had a Dunkin' Donuts sign.
This one was just off the highway, but there was no drive-thru. OK, I can handle that, I suppose.
So I got inside and ordered my medium Mocha Coolatta with skim milk. It's my "usual" at the Dunkin' Donuts near my house.
"Hot or cold?" the guy asked.
"Ummm... a Coolata," I said.
He kind of gave me a look like I hadn't really said that when I first ordered. Then he proceeded to start making me a small.
"Oh, I asked for a medium," I told him.
Another "look" from him. And then I noticed that his name tag said "Shift Supervisor." This guy was the supervisor!?
I couldn't really see him as he made the Coolata, but when he put it on the counter, I noticed right away that it wasn't made with skim milk. With skim milk, it's dark. What he gave me was not.
"I asked for skim milk," I said.
"This is milk," was his answer.
"I think that's whole milk. I only like it with skim." This is the truth. With whole milk or cream, it tastes gross to me. Trust me, I have been drinking these things for 10 years.
So we were back to square one. But he did finally get it right. Of course, what should have been a three minute excursion into Dunkin' Donuts became another ten minute ordeal.
Sorry, Dunkin' Donuts, their Frappuccinos may not measure up to your Coolatas, but I think I'll give Starbucks a chance next time I go food shopping.